Politica de Privacidad

1. Information We Collect

Account Data

When you create an account, we collect your name, email address, password (hashed), company name, and billing information. If you sign up through a third-party authentication provider, we receive the profile information you authorize.

Usage Data

We automatically collect information about how you interact with our Service, including pages visited, features used, timestamps, IP address, browser type, operating system, and referring URLs. This data helps us improve the platform and troubleshoot issues.

LinkedIn Data

When you connect your LinkedIn account, we access and process data necessary to provide our automation services. This includes your LinkedIn profile information, connection lists, message history within campaigns you create, and engagement metrics. We only access the data required to deliver the features you use and never sell your LinkedIn data to third parties.

2. How We Use Your Information

• To provide, maintain, and improve the Service
• To personalize your experience, including AI-generated message suggestions based on prospect profiles
• To process transactions and send related billing information
• To send administrative notifications, updates, and security alerts
• To analyze usage patterns and optimize platform performance using aggregated, anonymized data
• To detect, prevent, and address technical issues, fraud, or abuse
• To comply with legal obligations and enforce our terms

3. Data Storage and Security

Your data is stored on secure cloud infrastructure with industry-standard protections. We use encrypted connections (TLS 1.2+) for all data in transit and AES-256 encryption for sensitive data at rest. Database access is restricted through role-based access controls and network-level security policies.

While we implement commercially reasonable security measures to protect your data, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security but are committed to promptly notifying affected users in the event of a data breach, in accordance with applicable laws.

4. Third-Party Services

LinkedIn API

Our Service integrates with LinkedIn to provide automation features. Your use of LinkedIn through our platform is also subject to LinkedIn's Privacy Policy and User Agreement. We access LinkedIn data solely to deliver the services you have requested and authorized.

Payment Processors

We use third-party payment processors to handle subscription billing. Your payment information (credit card numbers, billing address) is transmitted directly to these processors and is not stored on our servers. These processors are PCI-DSS compliant.

Analytics and Infrastructure

We may use third-party analytics services to understand usage patterns. These services may collect anonymized usage data. We use cloud hosting providers that maintain SOC 2 compliance and appropriate data protection measures.

5. Your Rights

Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete personal data.
• Right to Erasure: You can request deletion of your personal data, subject to certain legal exceptions.
• Right to Data Portability: You can request your data in a structured, commonly used, machine-readable format.
• Right to Restrict Processing: You can request that we limit how we use your data in certain circumstances.
• Right to Object: You can object to processing of your personal data for direct marketing purposes.

To exercise any of these rights, please contact us at privacy@insaidr.com. We will respond to your request within 30 days.

6. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use include:

• Essential Cookies: Required for the Service to function properly, including authentication and session management.
• Analytics Cookies: Help us understand how users interact with our platform so we can improve the experience.
• Preference Cookies: Remember your settings and preferences, such as language and theme.

You can control cookie preferences through your browser settings. Disabling essential cookies may impact the functionality of the Service.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. When you delete your account, we will delete or anonymize your personal data within 30 days, unless retention is required by law or for legitimate business purposes (such as resolving disputes or enforcing agreements).

Campaign data, message logs, and analytics may be retained in anonymized form for aggregate analysis and platform improvement after account deletion.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@insaidr.com.